加拿大权威学分课程 Accredited Canadian University Courses Summer Sessions & Overseas Study
退款流程 Refund Process

审课失败退款

CSO将竭力保障每位学员顺利完成学分转换!如遇审课问题,请及时联系CSO小助手获取帮助。您也可以按照下述步骤申请退款:

* 向CSO小助手说明申请退款原因,并获取《CSO退款申请表》。

* 填写申请表(必须由本人签字)后将扫描件,发送给小助手。

* 工作人员将会在30个工作日内(CSO收到退款申请表日起)将学费退还至原付款账户。

Refund for failed audit

CSO will try our best to ensure that each student can successfully complete the credit transfer! In case of any problem, please contact CSO assistant for help. You can also apply for a refund by following these steps:

* explain the reason for applying for a refund to the CSO assistant and obtain the CSO refund application form.

* fill in the application form (must be signed by the applicant) and send it the CSO assistant.

* the fee will be refunded to the original payment account within 30 working days (from the date CSO receives the refund application).

申请时间 课程费退款比例
2020年5月15日前(包含5月15日) 100%
2020年5月16日-6月1日(包含6月1日) 50%
2020年6月1日后 不予退款

注意事项:

* 退款币种,账户与付款币种,账户一致。

* 交易过程中产生的任何手续费将从退款中扣除,不予以退还。

* 退款金额按照下列“审课失败退款政策”表格中所述金额退还,表格中出现的所有时间均为北京时间。

Apply Time Course fee refund percentage
Before 05/15/2020 (include 05/15) 100%
05/16/2020-06/01/2020(include 06/01) 50%
After 06/01/2020 No Refund

Notes:

* refund currency, account and payment currency, account is the same.

* any fees incurred during the transaction will be deducted from the refund and will not be refunded.

* the refund amount shall be refunded in accordance with the amount stated in the "refund policy for audit failure" form below. All the Times shown in the form are Chinese Standard Time.

其他原因退款

学生有权在北京时间2020年4月1日之前申请全额退还课程费。请联系CSO小助手并按照下述步骤申请退款:

* 向CSO小助手说明申请退款原因,并获取《CSO退款申请表》。

* 填写申请表(必须由本人签字)后将扫描件,发送给小助手。

* 工作人员将会在30个工作日内(CSO收到退款申请表日起)将学费退还至原付款账户。

Refund for other reasons

Students have the right to apply for a full refund of course fees before April 1, 2020 Beijing time. Please contact CSO assistant and follow the steps below to apply for a refund:

* explain the reason for applying for a refund to the CSO assistant and obtain the CSO refund application form.

* fill in the application form (must be signed by the applicant) and send it the CSO assistant.

* the fee will be refunded to the original payment account within 30 working days (from the date CSO receives the refund application).

申请时间 课程费退款比例
2020年4月1日(包含4月1日) 100%
2020年4月2日-5月15日(包含5月15日) 50%
2020年5月15日后 不予退款

注意事项:

* 退款币种,账户与付款币种,账户一致。

* 交易过程中产生的任何手续费将从退款中扣除,不予以退还。

* 退款金额按照下列“审课失败退款政策”表格中所述金额退还,表格中出现的所有时间均为北京时间。

注:CSO国际暑期学校申请费(420CAD)包含学生注册费与基本服务费,学生缴费报名后该费用将无法退款。

Apply Time Course fee refund percentage
Before 04/01/2020 (include 04/01) 100%
04/02/2020-05/15/2020(include 05/15) 50%
After 05/15/2020 No Refund

Notes:

* refund currency, account and payment currency, account is the same.

* any fees incurred during the transaction will be deducted from the refund and will not be refunded.

* the refund amount shall be refunded in accordance with the amount stated in the "refund policy for audit failure" form below. All the Times shown in the form are Chinese Standard Time.

Note: CSO international summer school application fee (420CAD) includes the student registration fee and the basic service fee, will not be refunded.

其它政策 Other Policies

换课/换校区

课程开始后,学生可以选择退出课程(即在成绩单上不显示该课程)。请联系CSO小助手,并按照下列步骤申请退课:

1. 向CSO小助手说明退课原因,并获取《CSO退课申请表》

2. 填写申请表(必须由本人签字)后将扫描件,本人身份证正反面拍照送给CSO小助手

3. 申请退课的成绩将不会出现在成绩单上

注意事项:

1. 若学生在审课完成后退课,多数大学会要求学生发送邮件至大学advisor说明退课原因,并要求暑校主办大学发送确认邮件请联系CSO小助手申请开具确认邮件,以免影响在校GPA。

2. 退出课程的学生无法进行退款,但可以选择明年重修该课程。

退出课程

课程开始后,学生可以选择退出课程(即在成绩单上不显示该课程)。请联系CSO小助手,并按照下列步骤申请退课:

1. 向CSO小助手说明退课原因,并获取《CSO退课申请表》

2. 填写申请表(必须由本人签字)后将扫描件,本人身份证正反面拍照送给CSO小助手

3. 申请退课的成绩将不会出现在成绩单上

注意事项:

1.若学生在审课完成后退课,多数大学会要求学生发送邮件至大学advisor说明退课原因,并要求暑校主办大学发送确认邮件请联系CSO小助手申请开具确认邮件,以免影响在校GPA。

2. 退出课程的学生无法进行退款,但可以选择明年重修该课程。

成绩复议

2020年CSO国际暑期学校成绩复议时间为:

第一期:2020年7月15日前

第二期:2020年8月12日前

成绩复议申请流程如下:

1. 将成绩有异议的部分截图,收集整理

2. 将补交的作业/考试发送至finance@canadasummer.ca

3. 复议结果将在5个工作日内进行通知

注意事项:

1. 逾期复议申请将不予受理

2. 如在复议后任对成绩不满,可以申请退出课程(按“退出课程”申请),或者明年重修该课程

Change courses/campuses

After the start of the course, students can choose to quit the course (the transcript does not show the courses). Please contact CSO assistants, and follow these steps to apply for a refund:

1. state the reason for the drop to the CSO small assistant, and obtain the CSO class back application form

2. Fill in the application form (must be signed by himself) after the scanning, positive and negative of id card photo to CSO assistants.

3. The transcript will not show these courses.

Notes:

1. If students withdraw from the course after the completion of the course audit, most universities will ask students to send an email to the advisor to explain the reasons for their withdrawal, and ask the host university to send a confirmation email, please contact CSO assistant to apply for a confirmation email, so as not to affect the school GPA.

2. Students who withdraw from the course cannot get a refund, but can choose to retake the course next year.

Withdrawal from the course

After the start of the course, students can choose to quit the course (the transcript does not show the courses). Please contact CSO assistants, and follow these steps to apply for a refund:

1. state the reason for the drop to the CSO small assistant, and obtain the CSO class back application form

2. Fill in the application form (must be signed by himself) after the scanning, positive and negative of id card photo to CSO assistants.

3. The transcript will not show these courses.

Notes:

1. If students withdraw from the course after the completion of the course audit, most universities will ask students to send an email to the advisor to explain the reasons for their withdrawal, and ask the host university to send a confirmation email, please contact CSO assistant to apply for a confirmation email, so as not to affect the school GPA.

2. Students who withdraw from the course cannot get a refund, but can choose to retake the course next year.

EOR

The review time of CSO international summer school grades in 2020 is:

Phase 1: before July 15, 2020

Phase 2: before August 12, 2020

The application process of the result review is as follows:

1. Collect and sort out screenshots of fortune points with different grades.

2. Send supplementary assignments/exams to finance@canadasummer.ca.

3. The result of the reconsideration will be notified within 5 working days.

Notes:

1. The application for reconsideration within the time limit will not be accepted.

2. If the person after the reconsideration is dissatisfied with his grades, he may apply for withdrawal from the course (follow "withdrawal from the course" application) or retake the course next year.